The FAQ resource for Lavender Hill Publishing provides a simple, intuitive user experience, grouping common queries for easier access.

In the event there may be a question not listed, please send us a note of your concern, and we’ll include it for everyone else to benefit from.

• Writers who choose to submit their work through our platform are offered the opportunity to do so at a special 'one-off' economy rate.  This pricing structure is designed to ensure affordability and value, providing writers with a cost advantage that exceeds that of comparable services.
• By utilising this economy rate, writers can maximise their earnings and enjoy a cost-effective way to share their work.

• When a reader purchases a work, a fixed service fee of £1.50 is applied to the transaction.  The fee is deducted from the total price of that single purchase.  This is the sole deduction made from each sale, ensuring that the remainder of the proceeds is allocated directly to you.
• Payouts are allotted regularly and forwarded to you at the end of each financial quarter, specifically on the last day of March, June, September, and December.
• Rates Explained.

• We do not offer a genre category that supports political or religious view or present graphic material of a sexual nature.
• We do not share your data with any third party.
• We do not add additional charges over and above the flat fee identified on our pricing page.

• Following the purchase of your book, the delivery of your download address shouldn't take any longer than a few minutes, that as long as it takes for your payment to clear, or for your email network to deliver your receipt to your mailbox.  In general, this is usually instantaneous.
• If you haven’t received the receipt within a few minutes, check your spam folder to ensure it hasn’t inadvertently taken an alternative route.

• Uploading your copy is not difficult in the least; just follow this simple guide:
• The administration fee for this process is just £1.50 (per book, per year) or the equivalent in the currency of the country you’re currently purchasing from.
• Visit our ‘Tokens Page’ and acquire the number of tokens you require.  Should you simply wish to try out the system to assess the practicality of our services, single tokens have been made available for this very reason.  There are no additional administration charges.
• Visit our ‘Submissions Page.’
• Fill in all the necessary boxes and press the ‘Submit Form’ button at the bottom of the page.
• All being well, your submission will be directed to our offices for processing.  This processing can take upto three working days.
• The format of your text should be submitted as a PDF or a zipped PDF.